Indeed, 2020 has been a year of abrupt changes and uncertainties. The COVID-pandemic has created its mark and is continuously making its way to affect how we live, think and even work. Among others, the pandemic has brought numerous, unavoidable effects to the human resources sector worldwide. Fortunately, HR technology has now grown and evolved over time, providing great convenience and efficiency to most organisations today.
From finding the best candidates for various positions, managing them effectively, to providing the best opportunities for growth and development, technology has no doubt, revolutionised the human resources sector.
While other trends have been existing long before the pandemic, many were developed to address the ever-demanding needs of most businesses amidst COVID-19. Teleworking, for instance, has been known and implemented for a while but has now become the norm for thousands of organisations globally.
Top HR Tech Trends in 2021
As we welcome the year 2021, we have thought of what the world of human resources and recruitment has in store for us. Here, we’ve rounded up a list of top HR and recruitment etch trends to look out for in 2021.
1. Artificial Intelligence for recruitment
Artificial Intelligence (AI) is making its name in the human resources industry specifically in recruitment. Together with cloud-computing, AI-based algorithms are making a huge, rapid shift in the way employers find talents by providing them a unique and deeper insight into applicants’ profiles using various sources such as their social media activity.
By processing candidates quickly and efficiently, AI can offer HR professionals with a more accurate talent screening. With AI-driven recruitment, organisations can increase retention rates, reduce hiring risks and even avoid bias in candidate selection.
2. Remote working
One of the most visible changes that the COVID-19 pandemic has brought was the sudden shift to remote work for many organisations worldwide. Back then, employers are reluctant to even allow their employees to work in the comfort of their homes even just for a day. Now, more and more companies are implementing the work-from-home setup. As a matter of fact, huge brands such as Twitter have announced that remote working is here to stay.
3. Virtual onboarding
Since many organisations have implemented freeze hiring in 2020 due to the COVID-19 pandemic, it is likely to see the opening of new jobs, providing talents with numerous opportunities this 2021. But given today’s circumstances, companies need to work out their onboarding process first. From delivering and setting up IT equipment to each of the employee’s homes, to introducing and integrating new hires to the team, HR professionals are expected to carry out these core functions despite restrictions and constraints. With this, the use of virtual onboarding systems will soon become part of the norm.
4. Augmented analytics
More and more companies are likely to invest in AI algorithms to help HR professionals automate and streamline repetitive tasks. In turn, this will allow them to focus their time and energy on more essential, high-impact tasks. Through the use of machine learning and natural language processing (NLP). augmented analytics acts like a self-service system allowing HR staff to easily analyse employee data.
5. Performance and wellness management
With businesses leaning towards a system of monthly and quarterly performance reviews, the era of annual performance reviews is now gradually falling. In 2021, performance management is expected to become a continuous and integrated process. As such, many organisations are set to leverage HR technology to build a cycle of expectation-setting and feedback. This will give employees a clearer view of their performance while allowing managers and supervisors to make their expectations as precise as possible.
6. Self-service e-learning and development
Surprisingly, the COVID-19 pandemic has opened new opportunities for retraining and upskilling employees. HR technology has gradually empowered employees to do essential functions on their own. Most companies have also started introducing training modules to help their employees with the remote work culture. Soon enough, HR tech will allow businesses to deliver more structured online learning and development programs that will let their employees handle their learning journey.
Over the past few months, the world has changed and has rapidly grown. Although these changes may seem temporary, the results of these circumstances will likely bring permanent effects to the future work environment. Fortunately, HR tech is here to address these problems. No doubt, HR tech will play a vital role in the overall recruitment and employee management in 2021 and in the years to come.
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