Customer Relationship Management and Sales Productivity with Bitrix24 CRM

Duration: 8 hours (1 day training)

Training Method: Instructor-led, delivered in English
Target Audience: Sales executives/managers/directors, entrepreneurs who want to know how CRM software can better managing customer relationships and improve sales productivity.
Trainee Prerequisite: Basic computer knowledge

Outline:
1st Half
– 5 things that productive salespeople do everyday
– Traditional customer relationship management vs customer relationship management today
– Why does CRM software help to “increase sales” and “improve customer service”?
– CRM software methodology and concept
– Case studies of CRM usage in different industries
– Introduction of Bitrix24 CRM Software
– Online Free Registration for Bitrix24 CRM software

2nd Half
– Hands-on Practical – CRM Usage
o Module Explanation and Simple Practical
 Activities Module
 Leads Module
 Contacts Module
 Companies Module
 Deals Module
 Reports Module
 Sales Funnel Module