Insurance Phone Call Secrets - Overcoming Objections
Are you getting too many rejections in your sales calls? Here’s a quick guide to help with the most common objections.
There is a few important criteria when using this guide.
- You need to believe in the products you are selling
- You sincerely find that what you are proposing to your client is the best for them
Here’s how to use this guide.
- There are 7 key objections commonly faced during insurance sales, they are shown in the top part of this page.
- Refer to the objections part of the page as you are on the call with your prospect, click on the objection that you meet.
- Page will auto scroll down to the solution and script. Use the script.
Email us at sales@bevootech.com if you like this and have more ideas on how we can make this better. Cheers!
Time – Solution
Stress the fact that you can complete their application quickly and that it will actually save more time doing it now.
Script:
“We’ll have this done in less than 15 minutes; and you will NOT be charged today. Also, you’ll actually save more time by doing it right now, because you’ll no longer have agents calling you day and night.
[Insert closing statement]
What’s your preferred payment method?
Money – Solution
Stress the fact that there’s no need for any upfront payment and that you can find a policy for practically any budget.
Script:
The good news is that there’s no application fee and you are NOT charged today, all I need is some basic information.
[Insert closing statement]
Let’s get started. You mentioned you don’t have any health issues right?
Shopping Around – Solution
Stress the fact that there’s no need for any upfront payment and that you can find a policy for practically any budget.
Script:
The good news is that there’s no application fee and you are NOT charged today, all I need is some basic information.
[Insert closing statement]
Let’s get started. You mentioned you don’t have any health issues right?
Indecisive – Solution
Guide them toward a decision that works for them.
Script:
Out of the 2 (or 3) policies I quoted — if you had to pick one — which would fit your needs the best?
[Insert closing statement after prospect responds]
I agree. I just need some basic information, just 5 minutes. How do you spell your name on the IC?
Need Spouse’s or 3rd-Party Review – Solution
Reiterate the fact that they’ll get copies of everything and have the right to cancel the application if the other person doesn’t like it.
Script:
No problem. You’ll be receiving a copy of everything by email and hardcopy as soon as we’re done with these preliminary steps. So if your husband/wife wants to go over the documents, they’ll have everything.
[Insert closing statement]
Can I confirm your mailing address for receiving the hardcopy documents?
Too Many Calls – Solution
Acknowledge their frustration, then highlight why you’re different from all the other agents bothering them.
Script:
I understand a lot of telemarketers are calling, but here’s the thing. I’m not a telemarketer, I’m a professional financial planner who can help you plan for the future. I just need 5 minutes and I guarantee you will get some value from this call.
[Insert statement for fact finding]
What are your financial priorities right now?
Too Busy – Solution
Acknowledge their busy schedule, but stress the fact that you can help them save time.
Script:
I understand you’re busy. Me too. I just need to quickly understand what to best propose for your needs.
[Insert statement for fact finding]
What are your financial priorities right now?
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