In the simplest form, a chatbot is a computer application that uses Artificial Intelligence (AI) to process human conversation. It allows humans to communicate with digital devices via SMS, online chat or voice chat. Most chatbots today are used as digital assistants that help companies gather and process valuable data and information.
Get to know more about customer relationship management in this article. How to choose CRM and how can CRM software help your business.
Rather than write another article which sells you on the usage of CRM, here’s a realistic article on how we get past sales people objections of using CRM and the step-by-step process of win nurture and win sales through the use of a CRM system.
Sales is the lifeline of every organisation.
In this article, we discuss where to find plenty of B2B sales leads and run through how you should execute b2b sales lead generation for best success.
This article runs through some of the basics of using vTiger CRM.
This page explains the basic features, usage and workflow of the CRM Pre-Sales modules (lead, contact, account, opportunity). This serves as an overview to guide users on what each module is about in layman terms.