Services · FSM
Field service management that works in the field.
Work-orders, asset tracking, AI scheduling, inventory, mobile checklists — BVT Field Service Manager.
Key takeaways
- BVT Field Service Manager — work-orders, scheduling, asset tracking and inventory for service businesses in Singapore.
- Mobile-first: technicians get job details, checklists, photos and signatures on their phone.
- AI-assisted scheduling and route optimisation from job notes and history.
- Track first-time fix rate, utilisation, SLA compliance and customer satisfaction KPIs.
- Used by life sciences equipment, HVAC, appliance repair, cleaning, landscaping and more.
Capabilities
Built for the realities of service work.
Work-order management
Schedule, assign and track jobs from intake to completion with full audit trail.
Asset tracking
Equipment history, warranty, service intervals and replacement forecasting.
AI scheduling
Route optimisation and AI-assisted diagnosis from job notes and history.
Inventory & parts
Van stock, warehouse, low-stock alerts and supplier orders.
Checklists & SOPs
Mobile-first checklists with photos and signatures for compliance.
Reports & KPIs
First-time fix rate, utilisation, SLA compliance and customer satisfaction.
Industries
Who we serve.
Life sciences equipmentHVACAppliance repairCleaning servicesLandscapingPest controlConstructionManufacturing
Request a demo
See BVT Field Service Manager in action.
We'll show you a 30-minute walkthrough tailored to your service business.
Frequently asked questions
- How much does field service management software cost for a Singapore SME?
- BVT Field Service Manager is sized per technician and per feature scope. Most Singapore SMEs with 5–20 technicians budget between S$15,000 and S$50,000 for the initial rollout, plus a per-user monthly fee. We quote after a 30-minute scoping call.
- Which industries is BVT Field Service Manager designed for?
- It is built for any service business with mobile technicians. Common use cases include life sciences equipment, HVAC, appliance repair, cleaning services, landscaping, pest control, construction sub-trades and manufacturing maintenance.
- Does it work offline in the field?
- Yes. The mobile app caches job details, checklists and asset history so technicians can work in low-signal environments. Data syncs back to the server when connectivity returns.
- How does the AI-assisted scheduling work?
- The system factors in technician skills, location, parts availability, SLA windows and historical job outcomes to recommend the next-best assignment. Dispatchers approve or override. The model improves over time as more jobs are completed.
- Can the system track parts and van inventory?
- Yes. Track van stock, warehouse inventory, batch and serial numbers, low-stock alerts and supplier reorder workflows. Usage per job is captured automatically.
- What KPIs does the reporting module cover?
- First-time fix rate, technician utilisation, SLA compliance, customer satisfaction scores, revenue per technician, and parts usage. Reports are exportable to Xero for finance.