A chatbot that actually helps your customers.
24/7 answers, smart lead capture and seamless handoff to your team — built on your own content.
Key takeaways
- GenAI chatbots for your website and WhatsApp Business — same engine, channel-specific UX.
- 24/7 answers to FAQs, lead capture and qualification, smart handoff to a human agent.
- Trained on your own website, PDFs and product docs — answers stay on-brand and grounded in your knowledge base.
- Multi-language out of the box: English, Mandarin, Malay, Tamil.
- Typical delivery 3–6 weeks from kickoff to launch.
Website and WhatsApp — pick one or both.
The same GenAI engine powers both channels, with channel-specific UX.
Website Chatbot
Best for capturing anonymous visitors and converting them into qualified leads.
WhatsApp Business Chatbot
Best for engaging customers where they already are. Lead capture, appointment booking, order updates.
What the chatbot can do.
24/7 answers
Instant responses to FAQs on your website — pricing, opening hours, policies.
Lead capture & qualification
Converts chat conversations into CRM leads with full conversation history.
Smart handoff
Seamless transition to a human agent when the question is too complex.
CRM integration
Pushes leads into your CRM, calendar or email — no copy-paste.
Knowledge-grounded
Trained on your website, PDFs and product docs — answers stay on-brand.
Multi-language
Default English with seamless Mandarin, Malay, Tamil support on request.
From kickoff to launch in 3–6 weeks.
A pragmatic, four-step delivery. You stay in the loop on every conversation your bot has.
- 1
Discovery (1 week)
Goals, KPIs, sample conversations, knowledge sources, integration points.
- 2
Knowledge preparation (1 week)
Ingest website, PDFs and FAQs. Build tone-of-voice and guardrails.
- 3
Build & integration (2–3 weeks)
Configure bot, integrate with CRM, calendar, WhatsApp Business API.
- 4
Launch & optimise (1 week)
Soft-launch, monitor, iterate on real conversations. Typical timeline 3–6 weeks.
Want to see the chatbot in action?
Send us your details and we will spin up a demo using your own website content within 48 hours.
Frequently asked questions
- How much does a GenAI chatbot cost for a Singapore SME?
- Most Singapore SMEs budget between S$8,000 and S$25,000 for a GenAI chatbot that covers their website and WhatsApp Business. We size it after a 30-minute walkthrough of your knowledge base, integrations and conversation volume.
- How long does it take to build and launch a GenAI chatbot?
- Typical delivery is 3–6 weeks end-to-end: 1 week discovery, 1 week knowledge preparation, 2–3 weeks build and integration, 1 week soft-launch and optimisation.
- Where does the chatbot get its answers from?
- The chatbot is grounded in your own content — website pages, PDFs, product docs and FAQs. You control the knowledge base, and we set guardrails so it stays on-brand and never hallucinates outside your sources.
- Can the chatbot hand off to a human when it gets stuck?
- Yes. Smart handoff routes the conversation (with full history) to a human agent in your helpdesk, WhatsApp Business or email when the question is too complex or the customer explicitly asks for a human.
- Does the chatbot integrate with my CRM and WhatsApp Business?
- Yes. The chatbot pushes captured leads into your CRM with full conversation history. WhatsApp Business integration is built in and works alongside the website channel.
- What languages does the chatbot support?
- Default is English. Mandarin, Malay and Tamil are supported on request. The chatbot can switch languages mid-conversation based on the customer's input.